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Understanding the Visitors Page
Understanding the Visitors Page

This article explains the data seen on the Visitors Page as well as the Visitor Profile page

Nolan avatar
Written by Nolan
Updated over a week ago

Visitors Page:

Visitor Name: Names collected from Tracking Script when a visitor makes a purchase though the Shopify store

Latest Visit: most recent page view data collected by Sirge

Clicks: total number of tracked Page Views for each visitor

Purchases: Total number of purchases tracked and attributed to the Visitor/customer

Source Name: The source that directed the visitor to your Shopify store

Graph Widget:

New Visitors: A visitor who has 1 session. Each session is 5 minutes. Example: Batman visits the website at 7:00pm (5 minute countdown starts here and ends at 7:05pm); he then visits the site once again at 7:01pm and 7:03pm and never visits that day again. This is one session even though he visited the website 3 times; those visits were within that 5 minute countdown. He is now a new visitor

Returning Visitors: After the first 5 min session when a user clicks back onto the website they will be considered as a returning visitor.
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Visitor Profile Page:

Page Views:

Date: Month, date, year, time that each page view was registered

Page URL: The URL for the page that registered the page view

Source URL: The Website URL that hosted the page URL

Source: The source that directed the visitor to the current page

UTM Campaign: Campaign name that user clicked through from

UTM Medium: Source name user clicked through from

UTM Content: Ad name user clicked through from

Value, $: Conversion Value registered from each page

Profile:

Total Page Views: # of Recorded requests to load a single HTML file (web page) of an Internet site by visitor

First Visit: Oldest page view data collected by Sirge

Total Purchases: Total number of purchases made through your Shopify store by the specific customer

Total Purchase Conversion Value, $: Combined Value of all purchases made by the specific customer

Country, State, City: As reported by the customer when making the purchase on your Shopify store
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Best,
Sirge Support

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